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We went there for a birthday lunch since they have good burgers and good prices. We ordered and 40 minutes later the next table who ordered after us got their food. I asked about ours, the waitress said she'd check. She came back and said "what did you order, I can't tell by looking at the food". We told her. She came back a little later and said it will be coming (forgot?). About 10 minutes later she brought our burgers. There were no fries and no fried onions. So she went to get those. I expressed my disappointment. She finally said sorry in a sarcastic tone and started rationalizing to me. I was trying to say that excuses aren't an excuse for poor service. She told me she didn't care! She never even stopped at our table during this time. She talked as she walked by. Very, very disappointed!

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