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St CharlesIL 
Neighborhood:   North Central Corridor

1 Review1
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I will not visit this place ever again!!! A few years ago when the Beer Garden/Patio opened up it was fantastic. The bartenders and servers were super nice and friendly, the food was decent, and the atmosphere was terrific. We used to go there almost every week. The following year when the Patio opened up again all of the staff from the prior did not return and the new staff was not nearly as accomodating, but we still went there because of the atmosphere. Then, a little over a year ago we went back and the staff was very rude, ignoring us a good portion of the time and everything we tried to order was out. We hadn't been back until yesterday, but the weather is so nice that we really wanted to sit outside, be able to watch some NCAA games and have some food. My wife and I got there and she went to the restroom. I got a table and waited a few minutes until the bartender finally came by. She did not even say hello, she just said "need something?" I told her that we would but I my wife would be right back. She sort of huffed and moved on. When my wife returned we moved tables because the smoke was bothering her. No big deal. But then we sat there and waited. And Waited. I gave the bartender the benefit of the doubt because initially it looked like she was the only one there and had to not only run the bar, but wait on the tables. After about 10 minutes, she finally walked by to drop off a check at the table next to us. She looked right at me, I nodded my head just to signal that we were ready. She didn't respond. Instead, she dropped off the check, walked right by us and went back to the bar. I figured maybe she would be right back. I figured wrong. She had her back turned to everybody and looked like she was writing something down on the back of the bar. This went on for 5 minutes. Now I was agitated. In the meantime, I saw to other servers come out of the restaturant and visit some tables. So I new it was just the Bartender trying to take care of everybody. My wife wanted to leave but I told her that since they were 2 more people out there now, we would get served. I was wrong. We waited about another 2 minutes and one of the other servers walked right by us. She looked directly at us as well. I lifted my hand to slightly wave and signal we needed some help. She saw it, but kept walking by. At that point I said, forget this and we left. My wife and I used to work in the restaurant business for several years. We also dine out a lot. I think we have more patience then the average customer because we understand the nature of the business. However, I have never been treated more rudely than we were yesterday. Coupled with the fact that they weren't all that friendly when we were there a year ago, we are never returning again. I really like the atmosphere and being outside, but I refuse to be treated that way. Forget Ray's it seems they just want to cater to the handfull of regulars that are there and could

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