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Las VegasNV 
Neighborhood:   Silver Pointe

3 Reviews 1
Open 24/7
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0
WE SAT AT THE BAR THEY TOLD US TO GET UP BECAUSE WE DIDNT WANT TO GAMBLE ..WOW...WHAT HAS THIS WORLD COME TO .BUT WE ORDERED DRINKS..SHOULDN'T THAT COUNT FOR SOMETHING ..AND WE PAID FOR DRINKS...IF YOU GO HERE ..REMEMBER TO ORDER DRINKS AT A NONE MACHINE AREA ...REALLY PTS COME ON

I agree with this review. 

0
Complaint sent to company:
I was in this location with my girlfriend between the hours of 10pm to 2am on Saturday, 1/19/2013. Soon after arriving, I put $4 into the jukebox and selected several songs. We ordered mozzarella sticks, which were delicious, and were subsequently comped for them. We were also comped for 6 drinks, 4 for me and 2 for my girlfriend. I lost between $1000 and $1500 in the video poker machine. AFTER losing and while STILL PLAYING we ordered another order of mozzarella sticks. The bartender then charged us for them. Now, there is no doubt that they knew I was playing big. Every time they came around I was playing dollar poker, max bet. They refused to comp the second order of mozzarella sticks. I really think $1500 is a more than fair price to pay for 6 drinks and 2 orders of mozzarella sticks. Am I wrong for living in Vegas and expecting to get free food and drink while I am playing? This was my first time in a PTs bar and it will likely be my last. Throughout the night, I repeatedly complained that not a single song I selected was played on the jukebox. When we finally decided to leave, I asked for my $4 dollars back since I purchased the songs over 2 hours prior and didn't hear a single one. Those jukebox machines should indicate if its backed up and your NEVER going to hear your purchase, but that's a separate complaint to a different company. Maybe you guys should tell them. The bottom line is that I have lived in Vegas many years and spent hundreds of thousands of dollars gambling. I am always taken care of. I go to a PTs to finally see what it is and I get a night of being treated like a street thug. What a disgrace to this city. If all you want in your bars is degenerate hobos who depend on your poker machines to tell them if they will eat a meal that day, then please, don't advertise anything different. People like me will stick to the classier joints that understand that writing off $50 worth of food and drinks and a few dollars, when a machine at their location rips off the customer,in exchange for a $1500 gambling loss makes sense both fiscally and energetically. I say energetically because I want you to understand that the vibe of your business has a butterfly effect just like anything else. By me feeling the way I do about your business, my feelings will spread to many others without even saying a word. Unless you make changes in your overall company philosophy, your business will never be fulfilling to the owners/operators on a spiritual and moral level. Ask yourself, do you feel good doing what your doing and knowing that your business sends the impression to its customers that they are just dollar signs and not people? Treat others with respect and gratitude, know that we are all one, and all connected. Live for others and trust me, you and your business will do just fine. Sincerely and respectfully, Tyler M.
PROS:Mozzarella sticks.
CONS:The whole.

I agree with this review. 

1
Coming from work I walk into this place order a $10 food item and a beer and the waitress AND the bartender make me put up a credit card. When I told them no ill pay cash, they start to hassle me. I was like WTF!? Im a professional in Las Vegas so I wear a shirt & tie, not like Im some bum from downtown. I asked why a credit card. They told me some guy just walked out on a check. What the F*** that got to do with me!?
My tab would have came to $30 at most yet they demanded a credit card.
F*** YOU PTS PUB. I carry no less than $500 cash on me at all time. ILL NEVER BE BACK TO ANY PTS. Plenty of other bars around Vegas.
PROS:NONE
CONS:STAFF ARE A-HOLES. Ive never been more offended. F*** OFF PTS PUB.

I agree with this review. 4 other(s) agreed with this review.
Page: 1  

Bar Information

Credit Cards Accepted

Smoking: Unknown
Menu: Full Menu
Group Seating
Price Range: Unknown
Part of Franchise


Cover:0

Dress Code:casual
Pub
Bar
Tavern

Entertainment:
Big Screen TVs
Happy Hour
Drink Specials
Gambling/Video Poker
American

 

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