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BostonMA 
Neighborhood:   Financial District

2 Reviews 0
M-F: 03:00 PM to 02:00 AM
Sat-Sun: 05:00 PM to 02:00 AM
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Reviews

 
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0
staff are really rude and tend to get get aggressive with customers for no reason.
CONS:- terrible staff
- one girl's bathroom with ONE stall

I agree with this review. 1 other(s) agreed with this review.

0
I WILL NEVER RETURN TO Market or ever recommend anyone to go there!!!! their staff and especially management is horribly RUDE AND UNPROFESSIONAL!!! THIS PLACE IS RUNNING A SCAM!
i visited for a class reunion on 11/29 and paid to have my coat checked in (have several witnesses, know my # and what the ticket looked like). at the end of the night when i went to retrieve it, my ticket stub was taken from me and i was given someone else's coat. after i returned my classmate's coat (who was at coat check at the time to identify the jacket given to me as hers) to coat check i did not receive my ticket back and was told they could not find my coat. i patiently waited over an hour and a half until they began rough handling me and my friends for questioning again why they couldn't find it (we have videos of their behavior) and kicked us out into frigid boston weather. without a jacket, i had to stand in the below freezing cold temperature to figure out new plans home since we missed the last train out because of their staff's incompetence.
i called right at opening on saturday 11/30 and was told they do have the coat, but, rather than admitting their staff's mistake for giving it to someone else, they pretended it was somehow my fault it ended up in the bar area and claimed, because i no longer had the coat check ticket, i didn't check it in. this wasn't the only problem with coat check that night..SEVERAL other students had issues getting the right jacket back and issues with keys&other belongs somehow ending up in other people's jackets. BEWARE!! clearly, something EXTREMELY SKETCHY is going on with their staff!!!!
i would be somewhat understanding of the mix-ups if it weren't for the terrible service and disrespect that followed the incident. i was available to pick up the coat on 11/30, but was told Elizabeth Burkard, the general manager, would call me back about shipping it me. after no call back, i called monday morning (12/2) and spoke the GM who was dismissive and said i would "have to wait until wednesday (12/4) to get a call back," because for some reason management couldn't be bothered to take care of it until then. initially, i was extremely shocked at how unprofessionally this business is run, but after reading their less than mediocre reviews on yelp and other review sites i can't say i'm surprised to hear this is typical behavior. i did not receive a phone call back from GM Elizabeth Burkard on wednesday 12/4, as promised, because she was "out until friday (12/6)." i left six unreturned messages between 11/30 and 12/10. i was finally able to get a hold of her when i called again on tuesday 12/10 (over a week after the staff's mistake and after having to endure the dropping temperatures and a snow storm without my jacket). apparently the reason for the horrendous customer service was because "they were busy." she was unapologetic for something they are 100% at fault for and was obscenely impolite and refused to take ANY steps
CONS:- incompetent, rude, and disrespectful staff who fail to properly do their job
- rude and disrespectful management

I agree with this review. 1 other(s) agreed with this review.
Page: 1  

Bar Information

Credit Cards Accepted

Smoking: Unknown
Menu: Full Menu
Food Service: Lunch Dinner
Table Seating
Group Seating
Price Range: Unknown


Cover:0

Dress Code:casual

Beers On Tap:6-8
Pub
Bar
Lounge
After Work
Patio Bar

Entertainment:
Big Screen TVs
Happy Hour
Rooftop
Outdoor Seating

 

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