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MattesonIL 
Neighborhood:   Old Mattteson

1 Review1
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Do not waste your timing going to Bocce?s if you are in the mood for poor customer service and disrespect from the owner in resolving issues with mistakes from his staff?.. ?..I was invited to Bocce?s to celebrate my aunts Birthday with my friends. A tab was open with our waitress to accommodate my purchases throughout the night. When it was time for us to leave, I had to find our waitress to retrieve my bill and she only gave me a receipt with the total. I then had to request a itemize bill because the bill appeared to be too high. After reviewing the bill, I notice there were charges for two drinks I didn?t purchase. I pull the waitress aside to explain the mistake. She spoke with her manager in which I was told they would not resolve the issue because somebody has to pay for the drinks. I requested to speak with the owner and was disrespected with no resolution. I requested they call the police since I refuse to pay the bill. Officer did not attempt to resolve the issue, but to tell me that if I don?t pay the bill he will proceed to take us to jail. Bocce?s owner then refused to take any form of payment except for cash. Bocce?s do not know how to treat they customer and will lose business with the lack of service to their patrons.
CONS:POOR CUSTOMER SERVICE!!!!!

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