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You are in Bars > Porterhouse Bar & Grill

Porterhouse Bar & Grill  basic 

17004 Collins Ave
Sunny Isles Beach, FL 33160 (Map It)
Neighborhood:  Eastern Shores
(305) 949-7757
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Comments
2.50Add Comment

Guest
i couldn't agree more. the service was deplorable and the manager, a short. balding man by the name of Juan was rude, unprofessional and his language undecipherable.

i travel to Sunny Isles quite often on business and will never visit Porter house again, bring any clients and surely will tell all my neighbors and friends at Trump to skip over the terrible place
Vincent D.
PROS:A mediocre good drink....Not much in Rum n Coke
CONS:Service, slow, rude manager....
10/13/2008 11:45:05 PM

Guest
We are on vacation and are staying at the Newport Beachside Resort. We walked past Porterhouse and thought the atmosphere looked nice and the restaurant looked clean, plus it seemed pretty busy. We decided to go there for dinner and when we arrived maybe 6 or 7 tables were full. We had to wait over 5 minutes to even get a waitress or menus. Another 10 minutes for her to ask us what we wanted to drink. We waited another 10 minutes at least to get our drinks and then at least 45 min to get our food. After getting our food we asked for drink refills and ketchup. It took over 5 minutes to get ketchup so the food was cold by the time we got it. Then we had to proceed to get our own drinks because they were never brought to us. When we asked to speak to a manager, he was rude and very unaccomodating. He got frustrated with us and was waving his hands and being very short. We asked if he could at least get us our water and he said yes, and walked away. A bartender finally gave us our drinks and we sat back down. This was overall by far the worst dining experience I have ever had. It is one thing to have a bad waiter/waitress, but rude and unfriendly management is just unacceptable. I wish I felt there was something more to do to complain about this experience, but I will settle for trying to warn others against trying to dine here.
PROS:The food was decent, but cold by the time we had condiments and beverages to be able to enjoy it.
CONS:Service, Management
3/16/2008 8:27:57 PM
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The Dollhouse  

(Sunny Isles Beach, FL)

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Porterhouse Bar & Grill  

(Sunny Isles Beach, FL)

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